Simple, Transparent Pricing

Your complete IT environment documented in IT Glue — device records, network diagrams (via Network Glue auto-discovery), passwords (encrypted vault), SOPs, and vendor contacts. Ensures any technician can support your store immediately without asking basic questions.

All support requests, incidents, and scheduled maintenance managed through Autotask PSA. You get a branded client portal to log tickets, track progress, and view support history. Time tracking, SLA monitoring, and invoicing all run through this system.

Local backup appliance + offsite cloud replication for servers and critical workstations. Protects against ransomware, hardware failure, and site-level disasters. Bare-metal restore gets you back online in minutes, not days.

Automated daily backup of Exchange Online mailboxes, OneDrive, SharePoint, and Teams data. Critical if your store uses M365 — Microsoft does not guarantee data recovery from accidental deletion or ransomware.

Continuously scans the dark web for your business email addresses and passwords. Instant alert if staff credentials appear in a data breach, allowing immediate password resets before attackers gain access to your POS or back-office systems.

AI-powered phishing detection layered on top of Microsoft 365 or Google Workspace. Identifies business email compromise (BEC), impersonation, malicious links, and invoice fraud — common attack vectors targeting retail finance teams.

Enforces multi-factor authentication (MFA) on all business logins, provides single sign-on (SSO) to cloud apps, and includes a shared encrypted password vault for teams. Prevents unauthorised access to POS software, email, and management portals.

Automated compliance framework management for PCI DSS, Essential Eight, ISO 27001, and NIST. Generates evidence reports, tracks remediation tasks, and provides audit-ready documentation — essential for multi-location retailers processing card payments.

24/7 security information and event management with a managed SOC team monitoring logs from endpoints, firewalls, and cloud platforms. Detects threats, anomalies, and active intrusions across all your store systems with human-assisted response.

Monitors Microsoft 365 and Google Workspace for suspicious activity — impossible travel logins, mass email forwarding, bulk file deletions, and admin privilege escalations. Automated remediation can disable compromised accounts instantly.

Automated internal network penetration testing that identifies exploitable vulnerabilities across your store network — segmentation issues, open ports, unpatched services, and weak credentials. Detailed reports support PCI DSS SAQ and board-level risk reviews.

Hardware-as-a-service for store networking — Datto WiFi access points, managed switches, and firewall appliances provisioned, configured, and monitored centrally through our RMM. Replaces retail-grade consumer hardware with enterprise-managed infrastructure.