Privacy Policy

Store Support Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.storesupportservices.com and use our retail IT support services.

Personal Information
We may collect personal information you voluntarily provide when you request support services, contact us via phone, email, or contact forms, subscribe to our newsletter, or create an account. This may include: name, email address, phone number, business name, job title, and technical details about your retail systems.

Automatically Collected Information
When you visit our website, we automatically collect certain information about your device including browser type, IP address, time zone, cookies, and how you interact with our website.

We use the information we collect to provide, maintain, and improve our retail IT support services; respond to your inquiries and support requests; send you technical updates, security alerts, and support messages; communicate with you about services and promotions; monitor and analyse usage patterns; detect, prevent, and address technical issues and security threats; and comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist in operating our business; to comply with legal obligations, court orders, or government requests; to protect our rights, privacy, safety, or property; or in connection with a business transfer, merger, or acquisition.

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights regarding your personal information including: Access (request access to your data), Correction (request correction of inaccurate information), Deletion (request deletion of your data), Objection (object to processing of your information), and Portability (request transfer of your information).

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have questions about this Privacy Policy, please contact us:

Store Support Services
Email: [email protected]
Phone: +61 3 9514 9699
Address: Melbourne, VIC, Australia